Sunday, October 13, 2013

Vinotemp VT-27 27 Bottle Wine Cellar Cooler



Abysmal Service!!
I see that I made 125 Amazon purchases in the last 12 months; this is the first bad review I've ever written. The unit stopped working after 7 months. To be fair, the unit had gotten banged up during delivery (I contacted the company to try to deal with it, but to no avail). Now it doesn't work at all. I've called the toll-free number on the front panel, I've left many messages. No one has bothered to call me back. Unbelievable. I guess I'll be buying another unit, but it sure won't be from Vinotemp!!

Great compressor unit
I was very suprised for the price this was a compressor not thermoelectric unit. Works great, so thats good news. I had two cases of wine to store asap, so this was perfect. Looks great, nice design and my friends love it too. My parents had a Vinotemp in the house so I now understand why.

Worst product ever
This unit stopped working less than 4 months after purchasing. In order to even talk to a customer service rep, you need to provide the serial number which is on the rear of the unit and inaccessible. Customer service can only offer you after-warranty service at Sears. A total waste of money!

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