Thursday, October 17, 2013

Duraflame Black Infrared Stove - DFI-550-0



Worked for 1 day!
I bought this unit after a little research and the high rating it was receiving in reviews. I may have gotten a dud but I brought it to my office on Friday. Used it for about 3 hours that day. Gone all weekend. Came in today, turned it on and it was working fine. After lunch I noticed that it was getting a little chilly in here and saw that the unit was off. Turned it back on and heater is not working. I went through the trouble shooting and still nothing. I called customer service and someone took my contact information. He said that someone will be back in touch with me in the next 48 hours! Even if they are helpful about returns, I want products that work. I don't want to spend my time packaging this up for shipping, taking it to UPS etc. And then I a have to start the search for a heater all over again.

I knew the price was too good to be true!





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