not first quality
The Hot Springs tech told me that this heater is what they call an "after market heater" It does not say "Watkins Nofault" on the heater only the part number and it is of poorer quality, I was expecting a real Watkins nofault. No wonder it only has a 1 year guaranty and the real Watkins heater had a five year guaranty. Not very happy because I paid a good price expecting a real Watkins, product is not worth the money.
Not an true Watkins heater
The item shipped was not an original Watkins heater as the listing indicated, but was a clone without the same specs. Yes it is a 6KW heater but it does not have the PDR (Power Down Reset) function, nor does it have the platinum coated heater core. I'd ship it back if I wasn't in dire need of a heater for my spa.
Good heating element
The heating element is a nice design. Watkins should sell the end seals seperately since the design allows replacing them. Very costly fix when only the end seal was cracked from age.
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