service needs help
i purchased "The Total Blender" back in 2006. i just started using it and it has about 60-70 uses on the odometer. the blades have already seized and started smoking. then it leaked. called the company for service today and they said that i needed to buy another container. i think they should have at least looked at my machine; it looks BRAND NEW and yet it won't work? i think i got a bum one from the factory and didn't notice it until i moved into my professional/home kitchen and started to use it ... which is what i bought it for.
because of the service, i think i'm selling the motor unit and jumping ship to the longer warrantied vitamix. it seems that company actually stands by their product. sorry blentec. you won me on the will it blend, but lost me because you actually won't blend for me. (unless i pay another $100 for a blade and container.)
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